Returns & Exchanges

At Giselle Bedding, we want you to experience the ultimate sleep comfort; if you are not completely satisfied with your purchase, we offer a 30-day return policy for unused products in their original packaging.

1

Initiate Your Request

Contact our customer support team within 30 days of delivery with your order number and reason for return to receive a Return Authorization.

2

Prepare the Package

Ensure the bedding or mattress is placed back in its original vacuum-sealed or boxed packaging, including all tags and protective layers.

3

Ship to Warehouse

Affix the provided return shipping label to your package and drop it off at any authorized carrier location for secure transport back to our facility.

4

Quality Inspection & Refund

Once our team inspects the returned item for quality assurance, we will process your full refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing